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Warranty and Return Conditions

Warranty conditions

All products are under the warranty of the manufacturers unless stated otherwise. In order for the warranty conditions to be valid, be sure to check the product during cargo delivery. When you see a damage, keep a record and do not get the product. Changes made to the product, deformation of the product, or damage to the original design of the product are not covered by the warranty.

Product Return Conditions

If the product you purchased through our site turns out to be faulty, you must contact us via the online support section on our page within 7 days from the delivery date. Following this information, the faulty product you send to us via the cargo company will be replaced with a new one. If the ordered product error occurred due to customer use or if the product was used within 7 days, the product cannot be returned or exchanged. In terms of product return and replacement conditions, practices in accordance with the Consumer Protection Law No. 4077 are essential.

Prepared by  T-Soft E-Commerce.